SMS & Messenger Marketing

SMS & Messenger Marketing is the digital equivalent of a whisper in the customer’s ear—personal, urgent, and remarkably effective. It’s a high-ROI channel due to its immediacy and high open rates, this service is vital for hyper-targeted, real-time communication.

We harness this channel to deliver micro-messages that cut through the noise of crowded inboxes or social feeds. It’s a delicate dance: texts must be short, punchy, and timed perfectly, whether it’s a “Flash sale ends tonight!” alert or a “Your appointment’s tomorrow” reminder. The process starts with building compliant opt-in lists. Segmentation takes it further, tailoring texts to user habits.

The real power lies in automation and personalisation. We use our platforms to trigger messages based on triggers—like a user browsing sneakers online, then getting a WhatsApp nudge with a 10% off code. Cultural differences matter, too; WhatsApp dominates in Latin America and Europe, while SMS rules in the U.S. We must also navigate privacy laws, ensuring clear consent and easy opt-outs.

Features & Benefits

Instant Engagement

Achieve high open rates with real-time messaging.

Regulatory Compliance

Build trust by respecting opt-ins and privacy laws.

Hyper-Personalisation

Send behaviour-based offers and reminders that resonate.

Conversion Boosters

Drive quick sales with flash alerts and time-sensitive offers.

Cross-Platform Reach

Communicate via SMS, WhatsApp, or Messenger based on region and user preference.

Automation at Scale

Trigger campaigns based on user actions and lifecycle events.

What is involved?

  • Audience Segmentation: Using CRM data to target specific groups

  • Message Creation: Crafting concise, compelling messages

  • Channel Selection: Choosing SMS for alerts or Messenger for interactive features

  • Automation: Triggering messages based on actions (e.g., abandoned cart reminders)

  • Compliance: Ensuring opt-in consent and adherence to regulations

  • Tracking: Monitoring open rates, click rates, conversions to optimize campaigns and documenting rules for consistent application across channels.

Get Started with SMS & Messenger Marketing

Our goal is to deliver real-time, personalised messages that cut through digital noise, drive immediate action, and build lasting customer relationships